Privacy Policy
Effective Date: April 15, 2024
1. Introduction
Welcome to MobileTalk ('we,' 'our,' or 'us'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mobiletalk.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the 'Site').
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:
- Personal Identifiers: Name, email address, phone number, postal address, and other similar identifiers.
- Contact Information: Email address and telephone number.
- Commercial Information: Records of products or services purchased, obtained, or considered.
- Communications: Records of your communications and interactions with us.
2.2 Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This information does not reveal your specific identity but may include:
- Device and Usage Information: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.
- Cookies and Similar Technologies: We may use cookies, web beacons, pixel tags, and other similar technologies to collect information about your browsing behavior and to better tailor our Site to your interests.
3. How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver services to you, including responding to your inquiries and providing you with information, products, or services that you request from us.
- To send you updates and communications related to our products and services, including technical notices, security alerts, and administrative messages.
- To send you marketing and promotional communications if you have opted in to receive them.
- To analyze how you use the Site to improve our services and your user experience.
- To comply with our legal obligations, resolve disputes, and enforce our terms and policies.
4. Disclosure of Your Information
We may share your information in the following situations:
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- When Required by Law: We may disclose your information where we are legally required to do so.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Third-Party Analytics
We use third-party analytics services, such as Google Analytics and Facebook Pixel, to evaluate your use of the Site, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information related to the Site. These third parties use cookies and other tracking technologies to help analyze and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
For more information on Google Analytics, please visit Google's Privacy Policy. To learn more about Facebook Pixel, please visit Facebook's Privacy Policy.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
8. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
9. Your Privacy Rights
9.1 Your Rights Under the GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Under the GDPR, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
9.2 Your Rights Under the CCPA
If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
Under the CCPA, you have the following rights:
- Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
- Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
- Right to Opt-Out of Sales: You have the right to opt-out of the sale of your personal information to third parties.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.
10. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Effective Date' at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +440113119678
- By mail: 88 Ross Run Nicolefort PL20 6JB